.:. Privacy & Policy Notice .:.
NON- Profits & Charities:
Indy Party Rentals will only donate $300.00 a month to non-profits &
charities in rentals.
Rentals are a first come first serve basis. You must e-mail us on the 1st
of the month of the rental.
Donations, Indy Party Rentals will donate items, what, cost, and when
will also be a matter of that return advertising can be done also.
Payments & Billing:
The person picking up the
equipment must be a minimum age of eighteen (18) years and some items
must be minimum age of
twenty-one (21) years and have a valid
identification card (ID) or a
Indiana drivers license (DL) and then secured by a
NOTE: by securing the rental with a credit card does not mean the
card will be charge.
We do not bill
NET 15/30 - If you need
to be billed you will need to setup an account
PAID at the time of pickup, or PAID before delivery.
Why must I secure my rentals
with a credit
The machines and equipment we rent can cost well over $1,000.00 or more
want to make sure our machines remain in a good safe working order for
all of our customers to enjoy through out the seasons.
Twenty-one (21) year restriction:
Any and all bar items, and lasers.
Refunds & Credits &
STORE CREDIT ONLY!
We can never stress this enough once your reservation is complete it's
your item, NO REFUNDS.
Why no refunds?
We are a rental company when you reserve an item from us, the item
is reserved for you and can't be re-rented.
Example, Lets say you put $50.00 deposit on a jump house, and
then call us a week before and cancel; you will get a $50.00 in-store
credit not $50.00 cash back.
Jump Houses & Dunk Tanks - can be rescheduled for a later date (subject to availability).
Any deposits paid to hold dates will be giving as store credit if you
cancel your event.
No refunds or store credit on any partially used or unused food related
Refunds & Cancellations: NO REFUNDS store credit only. Once an item (s)
is paid for the reservation is complete. If your order is cancelled
after payment is processed you will receive the refund as store credit.
If a refund does occur the refund will be given within (30) days from
the event date. In the event of acts of GOD and/or the company is unable
to setup for the event this invoice will be rescheduled for the next
available date. NO REFUNDS will be given for the return of any returns
of any beer, kegs, food, food related item (s), or helium products. Any
unused items can not be used by the company or resold. Any special
ordered items are NON REFUNDABLE. $50.00 NON-REFUNDABLE deposit on all
rentals.ALL NSF / Chargebacks
are subject to a $45.00 fee per transaction.
Deliveries & Pickups:
Before any delivers are made your rental
MUST BE secured with a
credit card over the phone or prepaid.
Delivery Fee, We charge a delivery and pickup fee.
Delivery Times: We
an exact delivery and pickup time, we will try our best to
accommodate our clients with there delivery needs, but there are too
many factors in delivery and pickup times. We suggest if you need
something at a specific time please pick it up instead of delivery.
Delivery & Pickup NOTE: If we are unable to deliver or pickup at the
time specified we will not resend a driver.
If you want us to resend a delivery driver there will be an additional
charge and no guarantee on delivery time.
We will not resend a driver for failed pickups, it will then be
responsibility to return the item (s) to companies location.
Delivery Access & Steps:
Please provide truck and dolly access to setup locations; if there is no
truck access or to narrow of dolly access there will be a $25.00 fee for
the extra time needed for delivery / setup. Please notify us of any
steps before delivery or pickup; depending on the amount of steps there
may be an additional charge for delivery.
We work on a 1st come 1st serve basis if you want to 100% guarantee
your rental please call us or stop by and prepay or leave a deposit. If
you do not pickup the equipment on the reserved day the money you paid
if forfeited, and you will receive a coupon for the equipment you rented
that you can use towards future rentals or supplies.
All equipment rentals have a $50.00 NON-REFUNDABLE deposit some deposits may be greater
depending on what is rented and how many time you have rented from us.
MUST BE made prior to your
pickup or delivery of the equipment. Any deposits made will be applied
to your balance on the date of pickup or delivery.
Customer is responsible for power. Indy Party
Rentals is NOT liable for problems due to power issues. Generally we need (1) 20 amp circuit for
EACH blower. (other
items can not be plugged into the same circuit) We furnish one 25 foot
extension cord. Unit must be placed within 25 feet of power source. If
you are using a generator, you will need a 3,500 watts of 3.5 kilowatts
for each blower or item or a minimal of (1) 20 amp circuit per blower.
Customer is responsible to pay on time; if not a late fee of
$4.50 per month or billing net will be accessed.